Effective Date: September 17, 2026
What We Ship and Where
1stphormstores currently ships to physical addresses within the contiguous United States. We do not ship to P.O. boxes, APO/FPO addresses, or international destinations at this time.
Order Processing
Orders are processed Monday through Friday, excluding federal holidays. Orders placed before 2:00 PM Central Time will enter our processing queue the same business day. Orders placed after that time, or on weekends, begin processing on the next business day. Our standard handling window is 1–2 business days. This is the time required to pick, pack, and hand your order to the carrier — it is separate from transit time.
Delivery Time
Once your order leaves our facility, standard delivery within the contiguous United States takes 3–5 business days. The carrier selected for your shipment is determined at the time of dispatch based on destination, package weight, and service availability. The specific carrier name will appear in your shipping confirmation email.
Shipping Cost
Standard shipping is free on all orders shipped within the contiguous United States. There are no weight-based surcharges, fuel fees, or residential delivery fees added at checkout. The price you see on the product page is the price you pay for the item; the total at checkout is the final amount charged.
Order Tracking
A tracking number is issued when your order is dispatched. You will receive it by email at the address provided during checkout. Tracking updates may take up to 24 hours to appear in the carrier’s system after the label is generated.
Delivery Issues
If tracking shows your package as delivered but you cannot locate it, please contact us within 7 calendar days of the recorded delivery date. We will open a carrier trace. If the carrier confirms a delivery error on their end, we will replace the order at no cost to you. If the carrier confirms correct delivery to the address you provided, we are unable to issue a replacement or refund, and you may need to file a claim with the carrier directly.
Address Accuracy
Please verify your shipping address before completing checkout. If you notice an error immediately after ordering, contact us at info@1stphormstores.com with your order number. We can correct the address only if the order has not yet been dispatched. Once a package is in transit, address changes are at the carrier’s discretion and may not be possible.
Questions
Shipping-related questions can be directed to info@1stphormstores.com or +1 318-518-7056, Monday–Friday, 9:00 AM–6:00 PM CT.